Customer Testimonials
Absolutely amazing service..Carlos, Oscar, Pedro and used car service management out did themselves..From start to finish i applaud my Honda experience..thank you so very much for your customer service style..
Everyone at the dealership was extremely helpful & provided excellent customer service from start to finish . Roger is very friendly & made us feel comfortable & made a stressful situation so easy & enjoyable. I highly recommend this dealership & Roger !
From start to finish, the car buying experience was top notch. Julian went out of his way to make sure we were kept up to date on everything that was going on with our new car. This is our third purchase from this dealership, so obviously we highly recommend them.
Service call was timely and without issues. Service Advisor. Paula Paulidis, was especially very helpful and pleasant to deal with.
I do not plan to ever use this dealership.when you buy a new car from them be sure the tires are new
Service Department Moto: Complete satisfaction is our goal Didn’t happen! Actual events mirror other dissatisfied customers experiences Looking for new service supplier And DEFINETLY will not repurchase from this dealership
This dealership's service department is horrible. They took 2 months to work on my vehicle. Charged me $2900.00. went out to start it the next day and it wouldn't start. Had the same issue as why I brought it in. When I called to inquire and request they fix the problem I was told by service manager Bobby Dowd that he was not going to honor the warranty, he would not fix it and told me to take my Honda to someone else. This service department is corrupt and no one should ever buy a vehicle from this dealership. Horrible ... Read More DealerRater - Jul 3, 2023
You made car buying experience painless thank you so much to Alex, Sunny ,and Noah
We purchased a used vehicle from this dealership last weekend. Our salesman, Marcus, was so pleasant to work with (no pressure at all). Also, Noah in the Finance department, was very professional and polite. As a senior citizen, I felt very special through the entire process. I would definitely recommend to family and friends. Julie B.
Bought a car here today and Sonny was the best salesman, he is very polite, patient and kind! I highly recommend him if you are interested in buying a vehicle at Michael Hohl.
I went here last night and bought a car! Andres and Noah were exceptional! Easiest and quickest car buying experience ever! I would recommend you stop in and see these guys if you are looking to buy!
What a lying dealership. I purchased a 2019 Honda CRV on August 7 of 2019, and purchased an 8 year extended refundable warranty to go along with the SUV. I sold the vehicle exactly 2 years later, on August 7 of 2021. I have been attempting to get a refund on the remaining extended warranty in the amount of roughly $2000. I have spoken to numerous people at the dealership, and receive roughly 1 call back for each 3 times I call. The Sales manager George Dans has promised for almost a month to overnight the check, yet he claims each time we talk he will make sure the Business ... Read More DealerRater - Feb 19, 2022
I financed a 2021 CR-V hybrid. I got a fair price for my trade in, peace of mind with my warranties and a pleasant buying experience with all aspects of the sales team. I would recommend family and friends to give them their business. Thanks Steve for all your help.
A simple gasket replacement on an oil sensor turned into a surprize bill of $250.00. They claimed the cost included clean up of the oil that had leaked from the sensor. If they did the clean up the oil that leaked I would have understood the labor charge. After I parked the vehicle in my garage for an hour I noticed oil dripping on the floor and after looking under the car they cleaned nothing but charged labor for something they did not do.
When confronting the service dept later that day they offered to power wash the oil that had ... Read More DealerRater - Jan 6, 2020
If you value honesty and professionalism I would strongly recommend avoiding this dealership and likely the dealer group (the apple doesn’t fall far from the tree). Don’t walk, run away.
I had negotiated the purchase of a used (newer low mileage) Honda CRV with their business development manager via email and phone. I received photos of the vehicle since their website did not have any uploaded yet.. I noticed what looked like scrapes and chips on the rear bumper but was told “oh it’s just leaves I personally checked.. we just had our first snow storm”.
Relieved ... Read More DealerRater - Nov 24, 2019
In 2018 Michael Hohl Honda in Carson City replaced the battery in my Toyota Venza In 2019 my battery was dead Dolan Toyota replaced the battery The manufacturing date of the battery was stamped 2015 I am disappointed with the lack of integrity
After I bought my car I dealt with the service department for a number of things from a defective window to oil changes and every experience was painful. I’ve traded my Honda in for a Hyundai after owning it for less than 3 years because of the terrible headache this service department gave every time I dealt with them. The service manager called even called me to lecture me about giving his staff a poor survey response and emailed me a follow up that there weren’t typos on their website but “a lot of abbreviations that are hard to ... Read More DealerRater - Feb 17, 2019
My second warranty repair 18’ Civic HB. First time for satellite issue it was just an update, The second time a module that controlled air, seats, mirrors etc went out ...they said rare but were able to fix it after ordering part. They have a shuttle so you can run around while waiting ...bring a water bottle for the filtered water bar. Nice staff.
KG, Darryl, and the owner Danny have been the most superb staff I have ever dealt with at a dealership. They worked with us and gave us a way better deal then I have ever seen maybe ever in life. I recommend 100%that you come here and buy your vehicle whether you're a first time buyer or a classic car junky. Loved them and you will too!
After a week of shopping around, I came back to Michaelhohl. The sales rep was great..did not pressure me into buy the same day..They genuinely wanted to help me find the car I wanted. The closing paperwork went easier than I thought..No pitching for extended warranty, extra services, additional accessories. Just took my time and got what I wanted.. The entire staff was friendly, courteous and professional... Great car buying experience. Got the car I wanted and at the price I could afford.....Thanks Raffy, Danny, and Maria.......
My husband and I purchased our Honda HR-V and Honda Accord here and we both agree this car dealership offers the best service that we have ever experienced. They all work as a team, they helped us pick the best vehicles that met our needs and budgets, were very good with our children and truly treated us like family. I know it sounds like a commercial but this experience is truly genuine. The service and treatment we received goes beyond exceptional and we will only purchase future vehicles from Michael Hohl Honda for as long as we live in Northern ... Read More DealerRater - Dec 24, 2016
My wife and I were only browsing automobile dealers in Carson City. The first dealer was friendly and nice. The second dealer (Michael Hohl Honda) actually sold us an automobile even though we were just shopping around town. The very friendly attitude of salespeople and management took the time to show us every automobile choice based on my preferences. I told the sales person at first approach we only had twenty minutes to spare. We wound up spending two and a half hours discussing models, having a pleasant conversation, and working on closing a deal right on the spot. I ... Read More DealerRater - Dec 2, 2016
Dear Dealer rater review:
I have a story to tell about how a car dealership goes beyond a 10 rating to really care for there customers, I hope that you take the time to read it.
I have been a resident in South Lake Tahoe for 42 years and recently I have noticed an increase of people buying from Michael Hohl, including my sister. The reason why I mentioned that I live in South Lake Tahoe is because we get severe winter storms and really need a all wheel drive dependable car.
About two years ago I purchased a used Honda outside ... Read More DealerRater - Oct 28, 2016
Unfortunately these days when you receive good service at a store/restaurant/dealer it really stands out, as it is most common to receive poor service.
At Michael Hohl Honda in Carson I was in for a pleasant surprise; everyone was extremely friendly and helpful and went out of their way to provided the easiest car buying experience i have had. They beat the abysmally low trade value i was being offered in neighboring city (reno) and also had the best price around on my new car (2016 Accord).
As a general rule, i never write online reviews, so you can ... Read More DealerRater - Jun 15, 2016
Danny helped me get out of a lease I was upside down in, almost $3,000. And was able to get me into a New Honda Accord with equity. He got me out of a negative into a positive. And I like the new car. Also, Joey and Raffy where great to work with. They really helped me in getting the right car. And Jamie, worked with me in getting the right payment and staying in my budget. Michael Hohl Honda is a great place to buy a car. I recommend them to those shopping for a Honda. Cheers, Matt G.
Joey was so patient, I did not really know what I wanted. We drove at least 3 RVs. I told him I was going to go drive the Prius at a competitor and he was still friendly. Hey told me his boss offered me $1000 under dealers invoice if I bought from them, since it was the last day of the month And my Birthday. I drove the Prius which was very noisy, I was shocked, came back and bought a Honda Accord, what a beauty, the Sport model. I should have gotten a higher end model with more upgrades, like GPS ... Read More DealerRater - Apr 1, 2016
I was in the market for a new vehichle and the car sales man Vinnie got me exactly what I was looking for and made sure I was very happy in purchasing the vehicle. I was taken care of very well I definitely recommend this dealership!! And also financing guy Jaime did an awesome job !
We were in Carson Nevada looking for a truck and stopped by HOHL Honda.And we met Raffy Kouyoumdjian he help us look for a vehicle that was in our price range .He made are purchase so easy .And the other staff members were also great. Thank you HOHL Honda.
Car buying can be such a time consuming and difficult experience but not at MH Honda..Staff made this experience easy .Hassle free..Friendly and well infomed..Big shout out to Hollie and Autumn..Again, thank you..
I live in California and was in Tahoe vacationing. I was in the market for a new Honda CR-V and my plan was to wait another 30 days for my credit score to reflect my recent payoffs. I came in because I wanted to sit in a CR-V without a sunroof to make sure the headliner didn't hit my head. My wife and me were greeted as we got out of our car and I told my story and what I wanted to do. Ryan was asked to assist us. He took us to a beautiful gray CR-V and when ... Read More DealerRater - Mar 30, 2016
great experience with the staff at hohl Honda. would do it again. Lindsay was very very helpful. I have 3 other Hondas and will continue in the future
The staff is all very friendly, responsive, and well experienced. Especially Ryan, he went above and beyond to help me find a vehicle when I had no other dealership to help me. If anyone could help you find a vehicle, it'd definitely be Ryan. In my case, he was a life saver. In just two weeks after contacting him, I was back to work in my new Chevy despite my low credit and budget. It was a great experience!
We ended up buying our car out of state when we had a run in with a DEER! They still called us to tell us if we needed anything that they would be here for us.
We just got new phones and could not learn half the commands for our blue tooth and set up in our car. The lady who had called us to offer help was off the day we would be in and she not only arranged for a coworker to spend time with us but also offered to come in and help if he could not ... Read More DealerRater - Mar 17, 2016
Jose at michael hohl honda was awesome he didnt pressure me and was amazing thriughout the whole process go down and see him best salesman ever and there inventory is always changing love this place
We didn't go to the dealer expecting to buy a car that day. Just wanted to see what was there. Once we saw the car we knew it was the one we wanted. The dealer worked with us and got us a great deal with the payments we were looking for.
Just giving a shout out to the great people at Honda Carson City. Jose, and Danny were fabulous They were caring and kind, This place is a friendly hassle free place to purchase your next vehicle.
I've been a loyal Hyundai customer for about 20 years and now I am a loyal Honda customer for sure. This is a great dealership, the employees are personable and they aren't as pushy as other dealerships. They even worked with me on my trade-in that I left at the service department up the road at Hyundai. It was a great overall experience and I LOVE my new Accord!!
I only buy a car about every 8-10 years. I had already decided on a Honda Pilot. I needed my questions answered and financing. Lindsay and Autumn were willing to answer all my questions, help with the financing with no pressure. I did not know that this dealership was not commission based. I think that is why all the pressure was off. I would recommend this dealership to anyone looking to buy a new vehicle. I will be buying my next care at Michael Hohl Honda. Thanks to all of you!!!!
I despise shopping for cars; I'm sure many of you understand that feeling. But Hollie and Autumn made the experience more like coffee with friends followed by a phenomenal shopping trip!
I went in with a somewhat formed idea. They guided me with patience to narrow my "wants" and my "don't wants". Climbed in the back seat of every car I looked at to check space, sat with me during my indecision and then fought for me until I got an awesome deal!!
If you even think you're in the market, please track ... Read More DealerRater - Feb 27, 2016
A comfortable experience. I felt as if the workers were knowledgeable and personable. This dealership didn't have the typical pushy vibe that you get from most dealers. It felt as if they listened and really cared about your best interest.
Customer Experience Rep Lindsey Peterson was very knowledgeable and helpful during our search for the right vehicle for us and all the way through the purchase process. Sales manager, Danny Pena provided us with the best deal possible for the CR-V we purchased and is a very cooperative and friendly individual. He monitored the entire sale process and gave us a better vehicle than we were initially looking at. I have been dealing with Michael Hohl Honda since 2006 and the sales, service, parts and warranty departments have been excellent in knowing my needs and desires.
I came in with my wife and two kids after speaking with AUTUMN on the phone. She had my new CR-V pulled up cleaned out ready to go, and HOLLY showed my wife and I our new car. Being an out of state resident and having an "odd" situation my paper work took longer than expected, and my kids were getting anxious DANNY gave us a purchase agreement so we could come back the next day to finish up, and was able to take the car home. (he offered to send someone to my house which is an ... Read More DealerRater - Feb 21, 2016
The staff was great, easy to get what I needed done. I love my new Honda Accord. They had the car I wanted and fair trade value.
I am a 73 year old retired Marine Engineer and have dreaded the car buying process my entire life. I wanted to trade in my 2012 Honda Civic for a 2015 model and after visiting other dealerships, I came to Carson City Honda dealer Michael Hohl with exactly what I wanted in mind so I asked to see someone that could make a monetary decision and not a salesman (whom I was sure would talk about cup holders, gas mileage, Pandora compatibility and such.) I knew what I wanted and needed to see someone who could discuss price without having to see someone ... Read More DealerRater - Feb 8, 2016
All I can say is that I am in shock about our experience. The first salesmen was nice enough but then the sales manager came over to tell us how awesome he is at his job in a pompous way and that they are totally transparent, which should be clue #1. Trade in value was a total lowball and the actual price of the car was obviously jacked up from the MSRP to THEIR own made up MSRP and the whole time you are told what a great deal you are getting. We questioned the sales maganer, Danny, about the numbers ... Read More DealerRater - Sep 6, 2015
I want to share my less than satisfied experience in dealing with Michael Hohl sales department. I received an online price quote for a brand new Honda Civic for $19,300. It was a bit more than I wanted to pay but after some thought for a day or two, I went down to purchase the vehicle (even brought my father to drop me off) and I was informed that they would not honor the price because of upgrades on the vehicle. The upgrades were shown in the price and were part of the online price I was given. In the end ... Read More DealerRater - Nov 20, 2014
Earlier this year I took my 2005 Honda Civic Coupe to Michael Hohl Honda in Carson City with a head gasket issue. I explained to Tim that I had my trusted mechanic friend take a look at it, and he determined that the trouble surrounded my head gasket. Unfortunately, my trusted mechanic moved to Hawaii shortly after diagnosing my car, so he was unable to fix the problem. I had just moved to the Tahoe area, and I thought that taking it to a Honda dealer would be the best move (they aren't supposed to screw you at the dealership, ... Read More DealerRater - Nov 8, 2014
My visit was amazing! Came home with my dream car on my birthday! Everyone was very nice unlike reno dealership they were so rude. I loved carson Michael Hohl they were awesome!!!
Our experience with this dealership was wonderful, no aggressive salesmen, expert people, very friendley atmosphere. Excellent financial personnel. I will recommend this place in a heartbeat.
From my first telephone call, to the personal delivery of my brand new Honda Ridgeline to my home, Monique Graham and the entire Hohl Honda organization were very pleasant, professional and honestly direct. Honda sells itself. But it was the quality service and personal attention to detail that really "sold" me on this Honda specifically from this dealer.
THANK YOU MICHAEL HOHL HONDA! MONIQUE'S ASSISTANCE WAS VERY ACCOMMODATING. SHE PROVIDED DETAILED INFORMATION, AND VERY KNOWLEDGEABLE WITH ANSWERING OUR QUESTIONS. WHILE WE WERE AT THE DEALERSHIP, MONIQUE AND THE MANGER WERE VERY FRIENDLY, HELPFUL AND WELCOMING. WE WILL ENJOY OUR HONDA!!!:)
Monique was very helpful and attentive to our families needs. She helped us pick out exactly what would work for us as far as a vehicle goes and what we would be able to afford. We never felt pressured in to making a purchase and actually ended up purchasing one civic and leasing a second- in less time than it normally takes to buy one car. She even helped us pick out our civic that was not even on site- Picked out exactly what we wanted and had it delivered to the dealership! We couldn't have been happier. Monique ... Read More DealerRater - Oct 20, 2013
We called our son who works at Honda to try and help us get an affordable, gas saving car. His dealership handled it all over the phone and even allowed my son to deliver the vehicle to Eureka, CA for us. I will definitly buy another car from this dealership. Nick in finance worked with us on getting the contracts done and everything was very smooth
Thank You Michael Hohl Honda in Carson City NV! Matthew Hohl you have AMAZING people working in the Service Dept. Brad Kieso the service Manager really cares for the customers, a one of a kind. I can not thank you enough for your help! My Service Advisor George Bodenhamer has been patient with me. My Honda CRV has had some problems and George is right on it, he figures out what I may need and gets me on my way. I can not thank you enough for getting that battery for me. BLESSINGS!!! Kimberly Williams
We had a great experience with Carson City Honda. They worked with us and got us out of a low mileage vehicle and into a great honda civic with great gas mileage! They got us an incredibly low interest loan which will save us even more money!
I had a great experience at Michael Hohl Honda and would highly recommend them. I live in Reno and decided to head south after feeling like I was getting the run around at a Reno dealership. I came in knowing how much my trade in was worth, and knowing what payment I wanted. I called first and gave them all of my specifics first to make sure we could make a deal without wasting anyone's time. I was firm on the payment and told them that upfront. They treated me with respect and they were even great with my 5... Read More DealerRater - Jan 23, 2013
Roger was awesome! He went out of his way to help service my car. Because of Roger I will continue to do business with this dealership
AWESOME EXPERIENCE TREATED LIKE VIP THEY ACTUALLY DROVE OUT OF STATE TO PICK US UP MY DOG HUSBAND & I.gREAT EXPERIENCE NO HASSLE GREAT ACOMMEDATING.
The experience here was great. Bought 6 cars in the past and had great experience with everytime. We will continue to come back. My first car I bought at Michael hohl was in 1995 and know it is my daughters first car.
My experience with this dealership and Gordon McEachin personally, was probably the best experience ever leasing/buying a car. Gordon was extremely personable, as well as everyone else I dealt with (Levi & Derek). The whole transition was smooth, quick and unintimidating. I don't think I've ever been in and out of a dealership, so quickly and easy. Everyone truly made my experience worthwhile! I will and already have recommended this dealership. It truly was the best ever! I also appreciated how comfortable everyone made me feel, like a family member. That was pretty awesome and special to ... Read More DealerRater - Sep 1, 2012
Another excellent experience at Hohl's Honda/Subaru. '04 I bought my Impreza there. The post sales services were always done right and the car ready at the promised time. In '07 I was in CA and drove a Honda Element. Just loved the practicality/size of the car.
When I returned to C.C. I drove to Hohl's before I even went home. They didn't have the exact car there but we made the deal/trade while it was being delivered. It arrived colored and equipped exactly as promised and I drove it home that day. Again, post sales ... Read More DealerRater - Aug 18, 2012
Best experience buying a car ever. Couldn't have done it without Shane our Sales Person. He actually made this a truely wonderful and exciting experience for us. Would highly recommend this dealership to anyone. Great job to all at Michael Hohl Honda in Carson City.
Our experience at Michael Hohl Honda was wonderful as it has always been for me in the past. We actually just went in for an oil change with no plans to buy a car. While looking around the lot we met up with Gordon McEachin who was incredibly helpful! He helped us out of our 2007 CR-V (with almost 100,000 miles and no warantee) and in to a brandnew 2012 CR-V... w/ a warantee!! It's amazing and so was our deal!!! We told him our budget and what we could work with and he made it happen for us! Gordon didn't ... Read More DealerRater - Aug 6, 2012
I enjoyed the experience. I think the test drive set the tone and was the reason I bought the car. it was very informative. Over all it was a good experience. However, I paid too much for the car.
I bought my first car from here and it was a very good experience. Theresa was great and helped us out a lot. Everyone was friendly and willing to help. Got a pretty reasanable deal also.
Dropped into the lot on a whim after breakfast, was greeted by Dustin and Rodney, both very helpful, courteous, and informative - VERY PROFESSIONAL and patient. We test drove a few cars, were shown a number of cars finally selected a Honda Civic. The guys appraised our 07 GMC Canyon bought from your GMC dealership in 08 We made a deal- got a sharp looking car which will save us gasoline costs and give us a lower payment.
I have worked as a fleet manager, salesman, service manager and done F&I in the motorcycle and automotive industry -In my experience ... Read More DealerRater - Mar 26, 2012